pages.termsAndConditions.title
Romanian Car Hire is a trading name of IMA Solutions SRL, registered in Romania. This agreement describes the terms and conditions applicable to the services available through this website. This agreement outlines the user's responsibilities and, among other things, the limits and liabilities of Romanian Car Hire. BEFORE USING ANY OF THESE SERVICES, PLEASE READ THIS AGREEMENT CAREFULLY AND IN ITS ENTIRETY. BY ACCESSING ANY AREA AVAILABLE ON THIS WEBSITE, USERS ('USER' OR 'YOU') AGREE TO BE LEGALLY BOUND WITHOUT LIMITATION OR QUALIFICATION TO ACCEPT THESE TERMS AND CONDITIONS WHICH CONSTITUTE OUR 'AGREEMENT'. If at any time you no longer agree with any part of this Agreement, YOU MUST CEASE USING THIS WEBSITE. Romanian Car Hire reserves the right, at its discretion, to modify or change this Agreement at any time by posting the revised version on this website. We recommend reviewing these terms and conditions periodically. The modified version becomes the new agreement from the moment it is published on this website, and the previous version ceases to apply. Romanian Car Hire further incorporates by reference the Romanian Car Hire Privacy Policy.
WITHOUT LIMITING ANY OTHER PROVISION OF THIS AGREEMENT, YOU ARE PROHIBITED FROM USING THIS WEBSITE FOR ANY ILLEGAL PURPOSE OR ANY PURPOSE PROHIBITED BY THIS AGREEMENT AND/OR ANY ADDITIONAL TERMS. ACCESS TO THIS WEBSITE MAY BE RESTRICTED IMMEDIATELY BY ROMANIAN CAR HIRE, WITH OR WITHOUT NOTICE, IF YOU FAIL TO COMPLY WITH THE PROVISIONS OF THIS AGREEMENT AND/OR ADDITIONAL TERMS OR FOR ANY OTHER REASON, OR NO REASON AT ALL.
General Terms and Conditions
These Terms and Conditions apply to transactions carried out through the Romanian Car Hire website. Products or services purchased through the Romanian Car Hire website are offered by Romanian Car Hire, and the Romanian Car Hire Terms and Conditions govern those transactions. The Romanian Car Hire website Terms and Conditions apply to any transaction made on the Romanian Car Hire website.
The Romanian Car Hire website is owned by IMA Solutions SRL, a company registered and operating under applicable Romanian law. IMA Solutions SRL is registered under unique number 33931153 with headquarters at: str. Fântânilor nr. 37, bl. B2, ground floor, Iași, Romania.
You, the user, acknowledge that all content included on this website, including information, data, software, images, graphics, videos, fonts, music, sounds, photos, illustrations, maps, icons, text, or any other material (referred to as 'Content') and the arrangement and presentation of such content, are the intellectual property and copyright of Romanian Car Hire and/or its partner providers, including, without limitation, car rental suppliers and other travel service providers ('Suppliers'). Reproduction or storage of any information or work obtained from this website, in any form, media, or technology existing or developed, is subject to applicable copyright laws and all relevant treaties and conventions, including but not limited to the Berne Convention and the Universal Copyright Convention.
Romanian Car Hire grants a limited, personal, non-transferable, non-sublicensable, revocable license to use this website only as expressly permitted in this Agreement. Except for this limited license, no other rights or licenses are granted. The content and information on this website (including, without limitation, prices and availability of travel products), as well as the infrastructure used to provide such content and information, are the property of Romanian Car Hire or its suppliers. Accordingly, as a condition of using this website, you agree not to use this website or its content or information for any commercial or non-personal purpose, or for any unlawful purpose or any purpose prohibited by this Agreement. While you may make limited copies of your travel itinerary (and related documents) purchased through this website, you agree not to modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works, transfer, sell, or re-sell any information, software, products, or services obtained through this website.
i. Access, monitor, or copy any content or information from this website using any robot, spider, scraper, or other automated or manual process for any purpose without the express written consent of Romanian Car Hire;
ii. Violate the restrictions in any robot exclusion headers on this website or bypass or circumvent other measures to prevent or restrict access to certain areas of this website;
iii. Take any action that imposes, or may impose, in Romanian Car Hire's discretion, an unreasonable or disproportionately large load on Romanian Car Hire's infrastructure; or
iv. Create deep-links to any portion of this website (including, without limitation, the purchase path for any travel services) for any purpose without the express written consent of Romanian Car Hire.
v. Provide any illegal postings (in accordance with local, state, federal, or international laws and regulations) to or through this website, or any postings that advocate illegal activities.
vi. Deliver or provide links to any postings containing materials that may be considered harmful, obscene, pornographic, indecent, abusive, violent, profane, offensive, threatening, harassing, hateful, or otherwise objectionable.
vii. Deliver or provide links to any postings containing materials that harass, victimize, degrade, or intimidate an individual or group of individuals based on religion, race, ethnicity, sexual orientation, gender, age, or disability.
viii. Deliver or provide links to any postings containing defamatory, false, or libelous material.
ix. Provide any posting that infringes or violates any intellectual property right or any right of any entity or person, including, without limitation, copyright, patents, trademarks, trade secrets, rights of privacy, or publicity.
x. Provide any posting that you do not have the right to make available under applicable law or contractual or fiduciary relationships.
xi. Impersonate another person or entity or misrepresent your affiliation with another person or entity, or adopt a false identity with the intent to mislead, deceive, or defraud others.
xii. Manipulate identifiers, including forging headers, to disguise the origin of any posting transmitted through this website.
xiii. Use this website in any way that could disable, overburden, or impair the user interface or computers or devices of other users, or damage, disrupt, or limit the operation of any software, hardware, or telecommunications equipment.
xiv. Attempt to gain unauthorized access to this website, any related websites, other accounts, computer systems, or networks connected to this website, through hacking, password mining, or any other means.
xv. Obtain or attempt to obtain any materials or information not intentionally made available through this website, including collecting such information about others such as email addresses.
v. Provide any illegal postings (in accordance with local, state, federal, or international laws and regulations) to or through this website, or any postings that advocate illegal activities.
You may use this website only for the purpose of making legitimate reservations, purchasing, or requesting offers for products or services offered (each referred to as a 'Request'), and you are prohibited from using this website to make speculative, false, or fraudulent Requests. You represent that you are of legal age to create binding legal obligations for any liability incurred as a result of your use of this website. You agree to provide true and accurate information in connection with your use of this website and agree to promptly update your personal information (in case of changes) to keep it complete, current, and accurate. It is a violation of law to place any Request under a false name or using an invalid payment method. Please note that even if you do not provide your real name, your web browser transmits a unique internet address which can be used by the authorities to identify you. Fraudulent users will be prosecuted and maximum legal penalties will be sought.
Romanian Car Hire reserves the right to cancel any car rental request or any other transaction suspected to be fraudulent, including but not limited to the use of a false payment method.
Romanian Car Hire IS NOT RESPONSIBLE FOR ANY FAILURES CAUSED BY SERVER ERRORS, MISDIRECTED TRANSMISSIONS, INTERNET CONNECTION ISSUES, INTERRUPTIONS IN TRANSMISSION OR RECEIPT OF AN ORDER, COMPUTER VIRUSES, OR OTHER TECHNICAL DEFECTS OF ANY KIND.
WITHOUT LIMITING THE ABOVE, NO WARRANTY OR GUARANTEE IS PROVIDED (I) WITH REGARD TO THE ACCEPTANCE OF ANY REQUEST, (II) THAT THE USER WILL RECEIVE THE LOWEST AVAILABLE PRICE FOR GOODS AND/OR SERVICES AVAILABLE THROUGH THIS WEBSITE, (III) REGARDING THE AVAILABILITY OF PRODUCTS AND/OR SERVICES ON THIS WEBSITE OR, WHERE APPLICABLE, AT THE SUPPLIER'S PREMISES, OR (IV) REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THIS WEBSITE.
Persons under 21 years of age may not use or access any service available on this website.
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Romanian Car Hire, INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AFFILIATES, DISTRIBUTORS, SUPPLIERS, LICENSORS, AGENTS, OR OTHERS INVOLVED IN CREATING, SPONSORING, PROMOTING, OR OTHERWISE MAKING AVAILABLE THE WEBSITE AND ITS CONTENT (COLLECTIVELY 'PROTECTED PARTIES'), BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, COMPENSATORY, CONSEQUENTIAL, OR OTHER DAMAGES, INCLUDING BUT NOT LIMITED TO: (I) LOSS OF GOODWILL, PROFITS, BUSINESS INTERRUPTION, DATA, OR OTHER INTANGIBLE LOSSES; (II) THE INABILITY TO USE, UNAUTHORIZED USE, PERFORMANCE OR NON-PERFORMANCE OF THE WEBSITE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR INFORMATION OR TRANSMISSIONS; (IV) THE PROVISION OR FAILURE TO PROVIDE ANY SERVICE; (V) ERRORS OR INACCURACIES CONTAINED ON THE WEBSITE OR ANY INFORMATION, SOFTWARE, PRODUCT, SERVICE, AND RELATED GRAPHICS OBTAINED THROUGH THIS WEBSITE; (VI) ANY TRANSACTION ENTERED INTO THROUGH THIS WEBSITE; (VII) ANY DAMAGE TO YOUR COMPUTER OR SYSTEM CAUSED BY VIRUSES OR OTHER HARMFUL COMPONENTS RESULTING FROM ACCESS TO OR USE OF THIS WEBSITE OR ANY WEBSITE TO WHICH WE PROVIDE LINKS; OR (VIII) ANY OTHER DAMAGES ARISING FROM THE USE OF THE WEBSITE, ANY DELAY, OR THE INABILITY TO USE THIS WEBSITE, OR ANY INFORMATION, PRODUCTS, OR SERVICES OBTAINED THROUGH THIS WEBSITE. THIS LIMITATION OF LIABILITY APPLIES REGARDLESS OF THE FORM OF ACTION, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF A PROTECTED PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. Furthermore, to the extent permitted by law, no liability shall be attributed to the Protected Parties for any delays or failures due to supplier cancellations, shortages, illness, theft, labor disputes, bankruptcy, quarantine, government restrictions, weather, terrorism, or other causes beyond their control.
In the event that, despite the above, Romanian Car Hire is found liable for any loss or damage related to the use of this website, the User agrees that such liability shall in no case exceed the total amount paid for the purchase of the service through Romanian Car Hire.
You agree to defend and indemnify Romanian Car Hire, its affiliates, and/or their respective suppliers and any of their officers, directors, employees, and agents against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties, or other costs or expenses of any kind, including but not limited to reasonable legal and accounting fees, brought (i) by you or on your behalf beyond your liability described above, to the extent permitted by law; or (ii) by third parties as a result of: a) your breach of this agreement, b) your violation of any law or the rights of a third party, or c) your use of this website in violation of the terms and conditions set forth herein.
If you use this website to make requests for or on behalf of a third party ('Third Party'), such as a family member or travel companion, you are responsible for the accuracy of the information provided in connection with their use. In addition, you must inform the Third Party of all applicable terms and conditions for all products and services purchased through this website, including all applicable rules and restrictions. Each user using this website for or on behalf of a Third Party agrees to indemnify and hold harmless each of the parties against any losses, damages, or claims (including defense costs) related to the Third Party or the user failing to fulfill any of their obligations described herein. You are directly responsible for any Request made, including full payment and performance obligations.
To the extent that this website contains links to services and products outside of it, any inquiries regarding such services or resources should be directed to the respective provider. Romanian Car Hire does not monitor or control the websites to which it provides links and is not responsible for the accuracy, completeness, reliability, or availability of any content displayed or distributed, or for products or services available on such websites. If you choose to access any third-party website, you do so at your own risk. The presence of a link to a third-party website does not constitute or imply endorsement by Romanian Car Hire of the third party, its content, products, or services available through that website.
Romanian Car Hire reserves the right, at its discretion, to modify, suspend, or terminate the provision of this website and/or any portion thereof, including any service or product available, and/or the user profile, password, or right to use this website, at any time, without reason or notice. In case of termination, you will remain bound by the obligations set forth in this agreement and any additional terms, including warranties made, limitations, and disclaimers of liability. Additionally, Romanian Car Hire will not be liable to you or any third party for termination or suspension of access to this website.
We strive to publish and maintain accurate prices and information for the services offered. Our suppliers provide us with prices and information about these services. However, if a service is listed or provided at an incorrect price or with incorrect information due to typographical errors or other errors in the information received from suppliers, we reserve the right to cancel or refuse any request placed for that service. We also reserve the right to cancel such a request even if it has been confirmed and/or advance payments have been collected. If advances have already been collected for the requested services and the request is canceled due to incorrect information from suppliers, we will refund the collected advance.
To the extent that we need to contact you, you agree that we may do so by any electronic means, including but not limited to communications posted on this site or by email.
Vehicle rentals available through this site are subject to the standard rental agreements of the car rental companies, which you will complete when picking up a vehicle.
In connection with facilitating car rental transactions, we will provide you with a breakdown of fees, taxes, etc. that may apply to the transaction. We will not charge you for these taxes or fees, but the supplier will charge you at the time you pick up the car.
When you rent the car, the rental company will provide you with the local rental agreement and terms. If you do not accept the supplier's terms, no refund of advance payments made for the rental will be possible.
All confirmed car rental bookings may be paid online through our payment processor TwisPay (xMoney or any other processor chosen by Romanian Car Hire), using any debit or credit card. Unfortunately, only car rental services can be paid online; the security deposit (if required for the reserved vehicle) must be paid in cash or via transfer (e.g., Revolut), as in more than 98% of cases, the deposit is refunded in the same amount as initially paid.
After a booking has been paid, it can be modified or canceled. If the amount to be paid after modification is less than the amount already paid, the website will automatically refund the excess amount collected. If the booking is canceled during the non-refundable period, a penalty will be automatically withheld, and the difference will be refunded. All online payments are made in RON using the exchange rate provided by the National Bank and rounded up to the nearest ten.
Car rental companies reserve the right to refuse rental to any person deemed unsuitable to drive or not meeting the necessary eligibility requirements. We will not be liable for any unfulfilled travel arrangements or any refunds, compensation, or other costs you, the renter, may incur in such cases.
The headings in this agreement are for convenience only and do not in any way limit or define the terms and provisions of this agreement.
This agreement, and related parts regarding each service, constitute the entire agreement between you and each party covered with respect to your use of this site and supersede any previous statements, representations, or versions of these Terms and Conditions. We reserve the right to modify or add new provisions to this agreement from time to time by simply posting them here. Continued use of this site will be in accordance with the terms and conditions in effect at the time of use. Certain provisions of this agreement may be replaced by legal provisions or conditions available elsewhere on this site, which will be duly brought to your attention. If any provision of this agreement becomes unenforceable or void, such provision will nevertheless be applied to the fullest extent permitted by applicable law, and such decision will not affect the validity and enforceability of any other provisions. To the extent permitted by law, Romanian law governs this agreement, and you agree to submit to the exclusive jurisdiction of the court located in Iași, Romania, in all matters and disputes arising from your use of this site and this agreement. To the extent permitted by law, any claim or cause of action arising from or related to your use of this site and/or this agreement must be filed within a maximum of 2 (two) years from the date it arose.